Reference

radar24 Privacy Policy for Indonesian Accounts

Our Privacy Policy explains how radar24 handles the details connected with your account, device, support requests and wallet activity.

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HELP WITH PRIVACY

Get Clear Answers About Your Data

A direct support route helps when your Privacy Policy question concerns a phone number, cookie record, wallet reference or account-access detail.

Account contact Send a Privacy Policy request through the account support path when you need a…
Wallet question If your question concerns a DANA, OVO, GoPay or QRIS reference, tell us the…
Access concern For a privacy issue after phone verification or a device change, contact support from…
DATA HANDLING

How radar24 Applies This Policy

We apply the Privacy Policy to the points where your data enters the service: account creation, phone verification, mobile browsing, wallet-status checks and support contact.

Account records

When you open an account, we collect the details required for account access and phone verification.

Device signals

Your mobile browser or desktop session can provide device and connection signals linked to security checks.

Cookies

Cookies can remember session choices, language settings and security state.

Wallet references

A DANA, OVO, GoPay or QRIS transaction reference may appear in operational records when you check a payment status.

Retention choices

We retain personal records for the periods described in the Privacy Policy, based on account operation, security needs or legal…

Change requests

You can ask us to correct inaccurate account details or explain how a record is used.

Privacy Policy Questions Answered

These Privacy Policy answers address the searches we hear most often from people opening or managing a radar24 account in Indonesia. They cover collection, wallet references, cookies, access requests and changes to personal details. If your situation does not match one of these answers, contact us through the account support path and describe the specific record or action you are asking about.

The radar24 Privacy Policy covers account and phone-verification details, device signals, cookies, support messages, payment-status references and retention. It also explains your request options, security checks and circumstances for sharing data with service providers used for a stated operational purpose.

We use your phone number to connect you with the correct account, complete the phone-verification step and protect account access. It can also help us answer a Privacy Policy request without discussing private records with someone who cannot verify the account.

Yes. The Privacy Policy explains that DANA, OVO, GoPay or QRIS activity may create a transaction reference or status record. We use that operational detail to match an account event and do not need your wallet PIN or wallet password.

Contact us through the support route shown inside your account and ask for a copy of the personal data covered by the Privacy Policy. Include your account phone number or email, then complete any identity check needed before we discuss or release private records.

You can request a correction when an account detail is inaccurate or incomplete. Send the requested change through account support, identify the affected field, and provide the confirming account step if asked. We will handle the request under the Privacy Policy and local requirements.

Cookies can preserve session choices, language settings and security state when you use radar24 on a phone or desktop. Browser controls let you manage them. If cookies are blocked, you may need to sign in again or complete another verification step.

Where local law permits, you can ask whether personal records may be removed or restricted. We assess the request against account security, operational needs and legal duties described in the Privacy Policy, then explain which records can be changed and why.